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Privacy Policy

AstroPrabha.com is obliged to safeguard the protection of the clients of the site (including astrologers and buyers/customers whether registered or not registered). Read this privacy policy strategy cautiously to comprehend how the site will utilize your data provided by you to the Website.

This Privacy Policy is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 which requires publishing of the Privacy policy for collection, use, storage and transfer of sensitive personal data or information.

USER’S CONSENT

This Privacy Policy should be read in conjunction with the relevant terms and conditions as provided on the Website.

By referring to the site and utilizing the information provided, you show that you figure out the terms and explicitly agree to the protection strategy of this site. This Privacy Policy (which may be updated/modified from time to time) discusses the information gathered from its users in the formof personal identification, contact details, birth details and any forecast made using the supplied information and how such data is additionally utilized for the purpose of the Website. In case that you disagree with the provisions of this privacy policy, kindly don't utilize this site.

Your proceeded with utilization of this site will affirm that you have given your unrestricted agree and affirm to the details of this security strategy as regards collecting, maintaining, using, processing and disclosing your personal and other informationas per this Privacy Policy.

COMMITMENT

AstroPrabha.com makes sure to safeguard the security of a wide range of clients visiting the website irrespective whether the user is a registered user or just a visitor. It is prescribed to each user to comprehend what kinds of recognizable data is gathered. The Website utilizes the recognizable data for specific future predictions anyway it is ensured that no immediate or roundabout utilization of such data which is uncovered in the prediction for a part will be finished with the exception of the express reason for imparting the horoscope charts and predictions to the user revealing such data. It is additionally explained that the Website doesn't in any way bargain in selling or leasing the data provided to the Website.

In addition, users with poor mental health, including those who have thoughts of suicide or self-destruction, are not guaranteed to receive treatment or answers from the website. Such users are encouraged to discontinue using the current website immediately. If such users continue to use the website, doing so is entirely at their own risk, and the website shall not be liable for any unfortunate events in such circumstances. The website statesthat, if necessary, law enforcement agencies may get the information given by this type of user. Such information is not covered by any confidentiality or non-disclosure agreements, either with the Website or any other parties involved in this.

The Website makes no guarantees of any kind on the accuracy of the astrologers' predictions to any user.The Website does not take any guarantee/responsibility/liability regarding the reliability or reality of the gems and other related items represented and sold on the website.The website clearly declares that it makes no warranties of any kind regarding such services.

INFORMATION COLLECTED BY WEBSITE

PERSONALLY IDENTIFIABLE INFORMATION: Information is considered to be personal when it may be used to identify a specific end user. This data would be gathered by the website during the following actions:
 

  1. Creating an account / Registration data: The Website User might need to set up an account before they can access the Website. The full name, address, phone number, email address, date of birth, gender, location, photograph, and any other items of "sensitive personal data or information" as such term is defined under the Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Data Of Information) Rules, 2011 adopted under the Information Technology Act, 200 are just a few examples of the personal information that may be requested when creating an account.

All Users are hereby informed that the e-mail address or phone number, along with a password or OTP, is used to secure each User's profile and to carry out the customized email and SMS services that the Website offers to each User. If the User doesn't register, the Website might not be able to offer any services since the User's personally identifiable information won't be available.

1. Booking a paid service: We keep the information of our user highly confidential. The personal information that may be requested when using the Order Form to book a service includes, but is not limited to, the information listed in Column 1(a), financial information such as bank account information, credit card or debit card details, or other payment instrument details through a secure third party gateway, IP (Internet protocol) Address, and any other information that a User may choose to provide when booking a paid service on the Website. Such details are kept highly confidential.

2. Log Files, IP Address and Cookies: Through cookies, the website gathers data that is saved by your browser on the hard disc of your computer. Additionally, it will automatically record general data about the user's computer connection to the Internet, such as Sessions Data On the user's computer, the website may keep "cookies" that are either temporary or permanent. Cookies would enable the web server to identify the user computer every time they visited the website, including the time and date of their visit, how long they spent viewing a page, whether they had registered or not, etc. The user can opt to block these cookies on their computers even though they are often only seen by the server from whom they were sent. Please be aware that if cookies are disabled, the user may not be able to utilize some website services. Cookies are used by the website to customize the user's visit and display advertisements in accordance with their preferences.

The User may be directed to third-party platforms by certain of the services offered by the Website. Any information a user submits on such platforms may be handled by those platforms in accordance with the privacy policies published by such third-party platforms. In this regard, the Website expressly disclaims any liabilities or claims that may result from the use or misuse of the information given by the User with any third party or person that is not a known user of the Website. The website is not responsible for how the user or any other third party uses the information they share.

Additionally, we gather information such as, but not limited to, user reviews, comments, and other submissions that may appear in articles, blogs, groups, forums, or other pages that users may access while on the website. For such publicly available data that is available to all users and visitors of the website, the User is urged to use caution before revealing this information because it could be misused.

1. Miscellaneous Activities: The Website may gather any additional information that may be required to be disclosed and may also receive additional information by email or other means, such as a contract, regarding particular services used on the Website or any products purchased from the Website; however, such information may not be added to the User-Member's Profile and may only be used to address the particular need of the user.

NON - PERSONAL IDENTIFIABLE INFORMATION: When the data acquired cannot be used to identify a particular end user, it qualifies as non-personal in nature. Such data is collected when the user visits the Website, cookies, etc. and would include but not limited to the following:

       URL (Uniform Resource Locator) of the previous website visited by the User before visiting this website or the URL of the website the User visits after visiting this Website.

       Type of Browser used for accessing the website.

       Geographical Location

       Internet service provider / IP Address / Telecom service provider.

The Website uses this non-personally identifiable information for a variety of things, including but not limited to administering the website, analyzing trends, gathering demographic data, tracking how frequently visitors come to the site, how long they stay on average, what pages they view while there, complying with applicable law, working with law enforcement, etc.The information is used to enhance the functionality and content of the website, and it may be shared with third parties, such as service providers and advertisers, in order to assess the overall success of the website's online advertising, content, and programming, among other lawful purposes, as necessary.

THE USER HEREBY REPRESENTS AND CERTIFIES THAT THE INFORMATION SUBMITTED TO THE WEBSITE IS TRUE, ACCURATE, CURRENT, AND UPDATED. The authenticity of any information a user may provide is not the responsibility of the website or any of its affiliates. FOR ANY BREACH OF ANY PROVISION, THE USER SHALL BE PERSONALLY RESPONSIBLE AND INDEMNIFY THE WEBSITE.

SECURITY MEASURES: The Website places a high priority on the security of the personal data provided by Users, and in order to do so, it takes different precautions; including reasonable actions such physical and electronic security measures to prevent unauthorized access to the data. Users' private information is gathered on a secure server. The payment information is entered on a secured SSL page provided by the bank or payment gateway.

Between the bank's page and the payment gateways, the data is transmitted in an encrypted form. Please be aware, nevertheless, that no data transmission can be entirely guaranteed to be safe. The user is therefore encouraged to use caution and care to avoid disclosing any of the information provided on the website, including the log-in information generated following registration. The website disclaims all liability for the security, integrity, and confidentiality of any communications the user may transmit via email, the internet, or other electronic means.

USAGE OF THE INFORMATION: The data gathered by the website may be utilized for any reason that may be allowed by the applicable law, including but not limited to the following: -

• To offer a customized browsing experience. The personal data gathered under "Personal Identifiable Information" may be used for research, to enhance marketing and promotional efforts, to better understand usage patterns, to enhance the website's content and product offerings, and to tailor the design of the website to the preferences of its users—all while maintaining the user's anonymity.

• The Website will only use IP tracking information and Cookies data to personalize the user experience and to make the website easier to use. Without the user's permission, any information of a sensitive nature will not be shared with any third parties.

• All information (and copies thereof) collected by Website, including without limitation Personal Information, User Data, and other information related to your access and use of the services provided by Website, may be retained by Website for as long as necessary, including but not limited to, for purposes like compliance with statutory or legal obligations, tax laws, and potential evidentiary purposes as well as for other reasonable purposes like to implement, administrate, and monitor the Website.

• The Website may use the data gathered through cookies, log files, device identifiers, location data, and clear gifs information to: (a) remember information so that you will not have to enter it again during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including advertising; and (c) provide and monitor the efficient use of the Website.(d) Diagnose or resolve technical issues, (e) monitor aggregate metrics such as the total number of visitors, traffic, usage, and demographic tendencies on the Website and its Services, and (f) otherwise prepare for and improve the service.

CONFIDENTIAL: The website strives to protect all information that its users submit to it that might be considered confidential. Such private information is expressly excluded from the definition of personal information and is not permitted to be collected or used by the website because it is not required to be supplied to it. The confidential information of the User shall not be disclosed or shared by the Websites, its employees, its agents or any third-party contractors including the experts either orally or in writing except for the following circumstances:

• If Website determines that User's health, safety, or life, or the health, safety, or life of another person or the general public, is significantly/realistically/imminently threatened or at risk.

• To safeguard and defend the Website's rights and property.

CHILDREN PRIVACY POLICY: Although some service information is accessible to children under the age of 18, the Website requires that Users who visit and use the services be above the age of 18. It must be emphasized, nonetheless, that this website is not intended for use by children under the age of 13, and no knowingly gathered personal information about them is enticing enough for them to do so. IF YOU ARE UNDER 13 YEARS OF AGE, PLEASE DO NOT USE ANY OF THE SERVICE PROVIDED BY THE WEBSITE AT ANY TIME OR IN ANY MANNER. Contact the website right once if a worried parent learns that any information pertaining to a kid under the age of 13 has been shared. The data will be removed from the Website's systems by taking the necessary action.

Safety and Security:  AstroPrabha.com respects users' privacy and uses best practices to secure their personal information, such as birth details, addresses, and other details, as well as their financial information, such as credit card or debit card transaction information. AstroPrabha.com asks its customers to use their credit or debit cards on the website with complete confidence because we utilize the best encryption techniques to assure secure transactions from our end. By doing this, we work to ensure our users' safety and security, making AstroPrabha.com an entirely safe and secure experience for them.

DISCLAIMER:
ANY COMMUNICATION BETWEEN THE USER AND THE THIRD-PARTY WEBSITE IS NOT THE RESPONSIBILITY OF THE WEBSITE.The website shall not be liable for any usage made solely because a link to the third party website was provided on a page of this website, and the user is advised to read the privacy policy and other policies of the third party on their websites.

GRIEVANCE OFFICER

Grievance Officer Name: ____________________

If there are any errors on the website, any violations of the terms of service, the Privacy Policy, or any other policies, or if there are any other complaints or issues, you can get in touch with the officer.